CUSTOMER SERVICE
We believe in maintaining a transparent and open line of communication with our customers. We value your time and strive to resolve any concerns as quickly as possible. We understand that the quality of our customer service is just as important as the products we sell.
Our goal is to make your shopping experience as enjoyable and hassle-free as possible. We are continuously improving and expanding our services based on customer feedback. We appreciate your trust in us and promise to uphold the highest standards of customer care.
If you have any questions or need assistance, please don't hesitate to reach out to us. Our customer service team is available via email, phone, and live chat. Your satisfaction is our top priority.
Thank you for choosing Palinova.shop. We look forward to serving you!
OUR ADVISORS ARE AVAILABLE
" in Arabic, English, French, and Spanish"
MON-FRI: 8am - 9pm PT
SAT-SUN: 8am - 9pm PT
CHAT WITH US
+972598646212
+4915252420374
+972584661001
FIND OUR PRODUCTS IN ANY OF THESE LOCATIONS
FREQUENTLY ASKED QUESTIONS
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Can I insert an image, video, or gif in my FAQ?Yes. To add media follow these steps: 1. Enter the app’s Settings 2. Click on the “Manage FAQs” button 3. Select the question you would like to add media to 4. When editing your answer click on the camera, video, or GIF icon 5. Add media from your library.
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How do I add a new question & answer?To add a new FAQ follow these steps: 1. Click “Manage FAQs” button 2. From your site’s dashboard you can add, edit and manage all your questions and answers 3. Each question and answer should be added to a category 4. Save and publish.
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How do I edit or remove the “FAQ” title?You can edit the title from the Settings tab in the app. If you don’t want to display the title, simply disable the Title under “Info to Display”.
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What is an FAQ section?An FAQ section can be used to quickly answer common questions about you or your business, such as “Where do you ship to?”, “What are your opening hours?” or “How can I book a service?” It’s a great way to help people navigate your site and can even boost your site’s SEO.